Patient Involvement Group - PIG

The Patient Involvement Group ('PIG') is a small group of volunteer patients who meet every 6 weeks to talk about key issues regarding the Practice. There is also a new “Virtual group” through which members can keep in touch and raise issues for discussion. Everyone may suggest items for consideration and there is always an Agenda for each meeting.

Meetings keep people informed about what is going on generally in General Practice and Health & Social Care as well as considering what needs to be done in Sedlescombe and Westfield Surgeries. Members can get involved with individual projects or take on responsibility for following up anything the group needs doing. Potential new members may discuss their interest by contacting or ideally by filling in the form on our leaflet. If you are interested in being involved, pick up our PIG leaflet or ask at reception, or you can download and print one from by clicking here!

Our Patient Group consists of:

Rod Eldridge– Chair,
Keith Newman – Practice Manager
Kevin Katner, Lindy Latreille, Monika Betson, Diana Nichols, Rod Eldridge, Tina Beadle, Karen Atkinson, Jackie Saul-Hunt & Jackie Smith

If you would like to know more about what the PIG does in more detail and information on how it operates, you can find this here Purpose & Protocols

If you wish to contact the PIG you can do so via our email address

You can see more about what we do by reading the notes from this years meetings which can be found by clicking on one of the dates below:-

9 Jan 18, 20 Feb 18, 15 May 18, 7 Aug 18, 17 Sep 18, 23 Oct 18, 4 Dec 18

2018 Survey

The PIG carried out a survey of patients during January and February 2018. This has produced some very interesting and encouraging information all of which is published here.

Summary of the whole survey and comments Summary

Summary of the comments made by patients Summary comments

Summary of all the data from the survey Data Summary

PIG Members will be working on following up on a number of important areas identified in the responses in the following months and information on what we are doing will be reported on here. We have already started investigations regarding some access issues at the Sedlescombe surgery and are inviting some people who made specific comments to discuss these with staff.

Please note. The PIG does not deal with concerns or complains raised by patients, the route for any issues of this type is through the Practice Manager where they can be fully discussed and followed through. The PIG is not a fundraising organisation for the Surgeries.

PIG Confidentiality & Conflict Policy


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